Terms and Conditions

Disclaimer

Chalte Taare provides astrology services, healing services, and products like gemstones and rudraksha for spiritual and guidance purposes only. Our services and products are not a substitute for professional, legal, financial, or medical advice.We do not guarantee the accuracy, reliability, or completeness of any information provided through our services or products.  

Gemstones and Rudraksha:Gemstones and rudraksha are natural products, so their appearance and properties may vary. We make every effort to provide accurate descriptions and images. If you receive a defective or incorrect item, please contact us within 7 days of receipt at chaltetaare@gmail.com or +91-9720510101 to arrange for a replacement or refund. 

 

Note:

Chalte Taare reserves the right to change or update these policies at any time. It is recommended to review this page periodically for any changes.

Shipping Policy

At Chalte Taare, we strive to deliver your purchased products with excellent service and flexibility every time.

Processing Time:

 

  • All orders are processed within 1–2 business days.

Shipping Rates & Delivery Estimates:

 

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking:

 

  • You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).
  • The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

 

  • Chalte Taare is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

 

  • Chalte Taare is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Return Policy:

 

  • Please refer to our Return & Refund Policy for details on returning items.

For further inquiries or assistance, please contact our customer support team at chaltetaare@gmail.com.

Return Policy

Return Policy:

If you’re not entirely satisfied with your purchased gemstones from Chalte Taare, you may return them within 15 days of receipt for a full refund or exchange, provided they are unworn and undamaged. Rudraksha products, however, cannot be exchanged or refunded under any circumstances. Items must be returned in their original packaging and condition. Please contact us at chaltetaare@gmail.com or +91-9720510101 to initiate a return.

Refund Policy

Refund Policy: No refunds are issued for astrology and healing services. If you’re dissatisfied with our services, please contact us within 7 days of receipt at chaltetaare@gmail.com or +91-9720510101 to discuss your concerns. Refunds are not guaranteed and are subject to Chalte Taare’s discretion. 

Customer Support Policy

At Chalte Taare, we are committed to providing exceptional customer service and support to ensure your satisfaction with our products and services. Our Customer Care team is here to assist you with any inquiries, issues, or feedback you may have.

 

Contact Information:

You can reach our customer care

Privacy & Safety Policy

At Chalte Taare, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy and Safety Policy outlines how we collect, use, and safeguard your data.

 

  1. Information Collection:
    • We collect personal information such as name, address, email address, and phone number when you place an order or register for our services.
    • We also collect non-personal information such as IP address, browser type, and operating system for analytics and site optimization purposes.

 

  1. Information Use:
    • Personal information is used to process your orders, provide customer service, and communicate with you about our products and services.
    • Non-personal information is used for analytics and site optimization to improve our website’s performance and user experience.

 

  1. Information Sharing:
    • We do not sell, trade, or rent your personal information to third parties for marketing purposes.
    • We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

 

  1. Data Security:
    • We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your account.
    • All sensitive information is encrypted and transmitted using secure socket layer technology (SSL).

 

  1. Cookie Policy:
    • We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

 

  1. Consent:
    • By using our website, you consent to our privacy and safety policy.

 

  1. Changes to the Privacy Policy:
    • Any changes to our privacythe Privacy and safety policy will be posted on this page.

 

  1. Contact Us:
    • If you have any questions or concerns regarding our privacy and safety policy, please contact us at chaltetaare@gmail.com.

 

  1. Effective Date:
    • This Privacy and Safety Policy is effective as of 02-04-2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

By using our website, you agree to the terms of this privacy and safety policy.

Wholesale Inquiries Policy

Thank you for your interest in wholesale purchasing from Chalte Taare. We offer a wide range of gemstones, rudraksha, and other spiritual products for wholesale purposes.

To inquire about wholesale pricing and terms, please send an email to chaltetaare@gmail.com with the subject line “Wholesale Enquiry”. In your email, please provide the following information:

 

  1. Your name and contact information
  2. Your company name and website (if applicable)
  3. Details about the products you are interested in purchasing wholesale (e.g., types of gemstones, quantity)
  4. Any specific requirements or customization needs you may have

Once we receive your inquiry, our wholesale team will review it and get back to you as soon as possible with more information, including pricing, minimum order quantities, and payment terms.

Please note that wholesale inquiries are subject to approval based on our wholesale terms and conditions. We look forward to the possibility of working with you and providing you with high-quality spiritual products.

Payment Policy

Chalte Taare accepts online payments only and does not offer Cash on Delivery (COD) services. Payment for products and services must be made in full at the time of purchase through our secure online payment gateway. We accept major credit and debit cards, as well as other payment methods supported by our gateway. Transactions are processed in Indian Rupees (INR) for purchases made within India and in United Arab Emirates Dirham (AED) for purchases made within Dubai. Any additional charges, such as shipping fees or taxes, will be clearly displayed at checkout. If you have any questions or need assistance with your payment, please contact us at chaltetaare@gmail.com or +91-9720510101. 

Tax Policy

Chalte Taare complies with Goods and Services Tax (GST) norms applicable in India.

For astrology and healing services, an 18% GST is applicable. For gemstones and rudraksha products, a 3% GST is applicable.

Our GST registration number is 09ARYPA2975R1ZN.

Please note that all prices displayed on our website are inclusive of GST. The applicable GST rate will be clearly mentioned on your invoice at the time of purchase. If you have any questions regarding GST or your invoice, please feel free to contact us at chaltetaare@gmail.com or +91-9720510101.